Leigh Franklin

Combined project controls, process improvement, business intelligence, and solution development to improve project-management operations across the organization.

• Identified opportunities to improve project-management processes and was brought in by leadership to address operational challenges — designing standardized workflows and tools that improved consistency, efficiency, and accountability.
• Developed standardized scheduling templates that established consistency across projects and enabled cross-project task linking.
• Identified gaps in the existing risk process and partnered with leadership to design a practical solution for identifying, tracking, and mitigating project risks.
• Designed and developed project and financial Power BI dashboards, translating complex operational and financial data into actionable information for the PMO and senior leadership.

Combined requirements analysis and hands-on development to improve enterprise project-management and collaboration tools.

• Gathered requirements directly from project managers and translated business needs into custom application features.
• Personally developed enhancements to an enterprise project-management platform (MIDS) used by ~80% of DISA project managers.
• Developed and maintained custom web applications in HTML, CSS, and JavaScript for Department of Defense websites.
• Translated customer requirements into SharePoint-integrated web applications, designing around actual user needs rather than predefined specs.

Managed global technology modernization initiatives with responsibility for execution, resources, schedules, budgets, and stakeholder coordination.

• Managed a portfolio of global technology refresh projects with budgets ranging from $10M to $50M.
• Coordinated work plans, resource allocation, schedules, deliverables, and stakeholder communications across global initiatives.
• Partnered with global clients, senior leadership, and project stakeholders to maintain alignment and support successful delivery.
• Managed project financial controls, tracking costs and expenditures while maintaining delivery requirements and quality.

Provided project-management, reporting, training, and process-support services to the DISA PMO.

• Developed custom Excel-based tools for data extraction and reporting, enabling more timely visibility into project performance.
• Supported PMO implementation of new software and project-management practices through training and hands-on guidance.
• Co-authored the Project Management Handbook, establishing project metrics, standards, and guidelines for successful execution.

Founded and operated an independent math and science tutoring business serving middle and high school students.

• Built and managed a tutoring business focused on improving academic performance and student confidence.
• Achieved a 100% student grade-improvement rate.
• Helped students earn more than $40,000 in scholarships through improved academic performance.
• Designed individualized approaches per student — early experience in problem diagnosis, solution design, and outcome-focused coaching.

Combined engineering, project management, and technology expertise in aerospace testing environments.

• Designed electrical control systems and programmed PLCs supporting jet and missile engine testing.
• Managed a multimillion-dollar budget for the Space and Missiles Maintenance portfolio.
• Coordinated project execution to meet schedule, budget, and operational requirements.